1. Do you only do dogs?
Not at all, we can design a portrait for any animal, no matter the species or the breed. Whether you are the proud parent of a cat, horse, cockatoo, or anything, we can turn a photo of your beloved pet into a unique masterpiece
2. Can I print more than one pet?
Absolutely! We can do it with 3 pets max for you. You can attach a picture of these pets when you order. If you have separate images, please upload one to complete the order and send the other via email support@pawarts.com including your order number. We can arrange everything for you.
Important note: We determine that anything beyond 3 pets will be too excessive and not create the best outcome so you should probably consider before placing an order with more than 3 pets. There is an additional cost of +5$ per extra pet if you want more.
3. Can I get the proof of my order before it goes to production?
Absolutely, all customers get to preview their artwork and request any changes before printing. We will email you and attach the preview on it in 2-3 business days after you place your order.
4. I'm unsure if my photo will work
We understand that choosing the perfect photo can be tough! To make things easier, feel free to send us multiple options. Our talented artists will carefully review your photos and select the best one for your custom design. If a photo isn't suitable, we'll let you know right away.
5. I have too many pictures, which one should I choose?
Don't worry about selecting the perfect photo! You can upload up to 5 images and our talented artists will carefully review them to choose the best one for your custom design.
6. Do you do human portraits?
We are happy to do human portraits featuring the portrait of pet and owner together and also have served many customers who have the same idea as you. Please bear in mind that all of our products are customized and handled by our in-house artist so we can flexibly modify the artwork following your feedback.
7. What if my photo is blurry?
We understand that sometimes photos might not be as clear as we'd like. If the photo is slightly blurry, our artists can often enhance it through hand-drawing techniques. However, if the photo is extremely blurry, it may not be suitable for our process as it could affect the quality of the final product.
To ensure the best possible result, we'll carefully assess your photo and notify you if it's too blurry to use. If this happens, we'll reach out to request a clearer image from you. Our goal is to provide you with a high-quality product that you'll love.
