Return & Refund

1. Do you offer returns/refunds?

 As your order is 100% unique and custom-made just for you and your pet, we do not accept returns. If you have a problem with your order, let us know and we'll fix it for you. In worst case, we offer you 60 Days Guarantee Money Back if we cannot make you happy. 

Remember, we offer artwork previews and unlimited revisions so you can make sure you're 100% happy with your artwork before printing! 

2. What if I don't like the artwork?

 We're 100% dedicated to ensuring you love your artwork!

Once your portrait is ready, we'll notify you via email. You have 12 hours to either send us your edit requests or approve them for printing. If 12 hours go by and we don't hear from you, we'll consider it approved and will proceed with printing.

We're proud to offer unlimited revisions free of charge, so you can be confident you'll love your portrait.